Help


Signing up with KERN 511

  1. Visit KERN 511 and select ‘Register’ from the menu options in the top right corner.
  2. Enter your name, email, and create a password. Click ‘Register’ when done.
  3. Verify your account by following the link that was sent to your email.
  4. If you registered with a phone number, you will also receive an SMS (text) with your confirmation code. Please note that this is only to confirm your mobile number for receiving text alerts and that you must first register your account in step 3 before you can verify your phone number. You can verify your phone number here

Creating & Saving a Customized Route

  1. Sign in to KERN 511.
  2. Enter your start and end locations by typing the addresses into the address fields. Alternatively, you may also right click on the map, select a location from the available options, and select whether the location will be the start or end of your trip. Once you have entered the route locations, click ‘Drive’.
  3. Review the routes generated and select the one that suits you best. If none of the routes provided are satisfactory, you can select the route on the map and drag it accordingly.
  4. When done, enter a name for your route and click ‘Save’. You will be presented with the option to create an alert for the route you just created.

Creating an Alert for your Route

  1. Sign in to KERN 511.
  2. In the Manage My Routes table, find the route that you previously saved that you would like to create an alert for and click ‘Create Alert’.
  3. You will be redirected to the alert creation page. Enter the required information for your route, select a delivery option (email or SMS), and click ‘Save’.
  4. You will now be notified of any future events that affect your route.

Creating Emergency Alert

  1. Sign in to KERN 511.
  2. In the Manage My Alerts table, select ‘Create Emergency Alert’
  3. Fill the required fields and click ‘Save’.

Setting Map Preferences

  1. Sign in to KERN 511.
  2. Simply select the information you would like displayed by default on the map.
  3. Click ‘Save’ when done.

Saving & Editing Cameras

  1. Sign in to KERN 511.
  2. Select the cameras checkbox in the map legend.
  3. Select a camera by clicking the camera icon and click ‘Add’.
  4. To view and edit your saved cameras, go to My Cameras.
  5. To enter a custom nickname for your saved camera, simply type your desired nickname into the camera nickname field.